Revenue Matters: Achieving High Performance Under Taxing Circumstances is a thought leadership initiative that provides fresh insights and practical guidance in the rapidly changing tax industry. Montgomery Research launched the project, with key sponsorship from Accenture, as a decision-support tool for senior executives who want to place their agency on the road to high performance.

Technology has accelerated change across all industries. This has created a unique situation for government revenue agencies worldwide where changing economies, cross-border commerce and evolving technologies pose particular challenges. To assist companies in responding to these varied and complex challenges, we have distilled knowledge from experts world-wide through white papers and solution provider profiles. Best-practice solutions for success are also showcased in case studies written by industry leaders

Our inaugural issue explores tax-related issues from a variety of perspectives. Agencies and industry experts from around the world share their stories about what they are doing to increase compliance, improve customer responsiveness and transform agency operations. By reading this series of articles, you'll learn about how implementing strategies and services, such as e-filing and e-payments, risk-based processing and shared services, customer relationship management, major change programs and taxpayer education are helping revenue agencies improve taxpayer access as well as increase cost-effectiveness.